Shipping&Returns

Shipping

International shipping is handled by INTERNATIONAL Express Mail Service,within one week time delivery normally.

We can free shipping to the following countries:
United States,United Kingdom,Australia,France,Norway,Denmark,Italy,Spain,Canada,Switzerland, Sweden,Austria,Portugal,Ireland,New Zealand,Japan,Singapore.

All orders will be insured for the full purchase amount,and can be tracked at the EMS website: http://www.11183.com.cn/english.html .
All international shipments are shipped via EMS mainly in retailing,while for wholesaling,please contact us now,click us to Feedback now,that is why you can enjoy your free shipping and great discount offering here and save more money now enjoying real brand new quality.
All the shoes will be mailed inside another box!!
After placing an order,you can track your order online with clicking the botton of "Order Tracking"at the website!

All items are shipped fully insured. All packages have a delivery confirmation, and must be signed for.If you are not in when the item arrives, the courier will leave you a note and you can ask to arrange another day for delivery. This note can be signed and left for the Mail Carrier and the package will be delivered.

1: International shipping is handled by international EMS within 5-7 working days to delivery usually.

2: After placing orders, we will send you order confirmation, please remember to check your email box.

3: All orders can be tracked at the EMS website. After your order is shipped, we will send you tracking number to your registered email address. Please check your email box regularly.

4: All international shipments are shipped via EMS mainly in retailing, while for wholesaling, Please contact us now. That is way you can enjoy great discount offering here off retailing. Save more money now enjoying real high quality brands product.

5: We are a professional online dealer and cooperate with EMS company a long-term, delivering packages right to your door. Please make sure you are at home when the packages arrive.

6: All the packages will be mailed inside another box!

Please note:
Shipping address cannot be changed once order(s) has been shipped.International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), we are unable to control their delivery time.All orders are shipped to the address as stated by the customers when the orders are placed. It is the customer's responsibility to ensure that the address entered accords with the shipping courier's standard. http://www.freesdeal.com e-store reserves the right to charge up to $12 for any address correction or forwarding address that is different from the original address on the invoice.

If you want to cancel order, please inform us through e-mail immediately, but according to our e-store policies you have to pay 10% cancellation fee. However, once an order has been placed we are not able to cancel the order. Hope your understanding.

2. Return policy

At freesdeal.com your complete satisfaction is our top priority, we offer the return and exchange instruction. Before you wish to return Nike shoes, please contact us via email to discuss the problem you are having first. Below are the details of return policy of our e-store.

If for any reason you were not satisfied with an item, you can return it and claim for a refund. Please return to us within 5 days (from the date of receipt).Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition. All returned items are subject to a 30% cancellation fee (the shipping fee and bank commission). We are not responsible for the return shipping fee. Hope you can understand.

Please feel assured that all products we have checked the quality by our e-store Quality Control personnel before we ship.

3. Exchange policy

We wish you to be entirely satisfied with every purchase made from our website http://www.freesdeal.com and make every effort to offer you excellent quality, value and service at all times.

If you wish to exchange an item you have decided not to keep it, please contact our customer service representatives by e-mail at first within 21 days (from the date of purchase). We will exchange for you and reship. Ensure that your name, address, phone and other information is correct. All goods must be in a new and unused condition together with a copy of your original receipt.If you are in any doubt, please contact our customer service representatives by e-mail. We are here to help you. We recommend that all items returned to us be sent recorded delivery with insurance paid as a minimum. We are not responsible for the lost or stolen packages in transit.

Please note that shipping fees required to be paid for returned items are the responsibility of the customer (Unless the fault was caused by us).